Sanid
Turn store visitors into customers with an AI assistant that understands your products, answers customer questions, and recommends the right items instantly.
How many customers do you lose daily?
Without instant help, customers leave before completing a purchase
Customers can't find the right product
They browse without guidance and leave without buying
Repetitive questions drain support time
Your team spends hours answering the same questions
Customers leave before buying
Doubt and hesitation prevent checkout completion
No replies outside business hours
Customers shop at night with no one to help
High cart abandonment
Interested customers leave carts without completing purchase
Sanid handles it
From question to purchase — smoothly and intelligently
Customer question
Sanid AI
Smart answer
Purchase
Everything your store needs in one assistant
A complete sales assistant working inside your Salla or Zid store
Understands your products
Automatically accesses product data, prices, variants, and descriptions
Instant customer replies
Immediate answers without waiting — anytime
Recommends the right products
Acts like an experienced salesperson who understands each customer
Knows store policies
Shipping, returns, payment methods, warranty — everything
Works 24/7
Never sleeps — serves your customers around the clock
Arabic language support
Natural, fluent Arabic conversations
Reduces support workload
Answers repetitive questions automatically
Increases checkout completion
Intelligently guides customers toward purchase
Get started in minutes
Four simple steps to activate your AI sales employee
Install from your app market
Add Sanid from the Salla App Store or Zid App Market with one click
Grant Sanid data access
Products, policies, and FAQs — everything it needs
Review settings
Customize response style and chat appearance for your brand
Start serving customers
The chat assistant appears in your store instantly
Watch Sanid in action
A real conversation with a customer looking for a product
Sanid
● Online
Why merchants love Sanid
Tangible results for your store — illustrative figures
+32%
More sales
Average improvement in conversion rate
<3s
Faster replies
Average customer response time
-45%
Less support
Reduction in repetitive support tickets
4.8★
Better customer experience
Customer satisfaction with AI chat
* Illustrative figures based on industry averages
Your store data is safe
We take your privacy and data security seriously
Data encryption
All data encrypted in transit and at rest
Secure permissions
We only request permissions necessary for the app to work
No data sharing
Your data is yours — we never share it with third parties
Strong privacy protection
We adhere to the highest privacy protection standards
Frequently asked questions
Answers to the most common questions
Ready to add a smart sales employee to your store?
Get started in minutes and see the difference yourself.